NailedCV ("we", "us", "our") is an AI-powered cover letter generation service operated by Gold Leaf Support, based in the United Kingdom. Our service is available at nailedcv.com.
NailedCV provides an AI-assisted tool that generates personalised cover letters based on information provided by the user. The service allows users to:
All products sold by NailedCV are digital products delivered instantly. Upon successful payment, you will receive access to download your cover letter as a PDF. No physical goods are shipped.
You are responsible for the accuracy of the information you provide when generating a cover letter. NailedCV generates content based solely on the details you submit. We do not verify the accuracy of any information provided.
You agree not to use NailedCV to generate content that is fraudulent, misleading, or intended to deceive a prospective employer.
The cover letter generated for you is yours to use freely for personal job applications. You may not resell, redistribute, or use AI-generated letters for commercial purposes on behalf of others without our written consent.
NailedCV provides a tool to assist with cover letter writing. We make no guarantee that use of our service will result in job interviews or employment offers. We are not liable for any outcome resulting from the use of generated content.
We may update these terms from time to time. Continued use of the service after changes constitutes acceptance of the revised terms.
For any questions about these terms, please contact us at info@nailedcv.com.
NailedCV is operated by Gold Leaf Support, United Kingdom. We are the data controller for personal data collected through nailedcv.com. Contact: info@nailedcv.com
We collect the following information:
Email addresses and credit balances for 5-Application Pack users are stored securely in a Supabase database hosted in the EU. Cover letter content is processed in real time and not stored after generation.
We do not sell your data to any third party.
You have the right to:
To exercise any of these rights, email info@nailedcv.com.
NailedCV uses session storage (not cookies) to temporarily store your cover letter during a session. No tracking cookies are used.
Data protection queries: info@nailedcv.com
All NailedCV products are digital goods delivered instantly upon payment. Under UK Consumer Contracts Regulations 2013, the standard 14-day cancellation right does not apply to digital content that has been downloaded or accessed, where you have provided prior consent and acknowledged this.
By completing your purchase on NailedCV, you acknowledge that digital content is delivered immediately and consent to waiving the 14-day cancellation right.
While we are not legally obligated to provide refunds on digital downloads, we operate a goodwill policy:
We are unable to offer refunds in the following situations:
Email info@nailedcv.com with your order details and reason for the request. We aim to respond within 2 business days. Approved refunds are processed within 5-10 business days via your original payment method.
Refund queries: info@nailedcv.com
All products sold by NailedCV are digital downloads delivered instantly upon successful payment. There is no physical shipping involved in any transaction.
Upon completing your purchase you will receive:
NailedCV does not sell, manufacture, or ship any physical products. No parcels, packages or printed materials will ever be dispatched as part of any order placed on nailedcv.com.
If you experience any issues accessing or downloading your digital product after payment, please contact us at info@nailedcv.com and we will resolve it promptly.
Because all products are digital, NailedCV is available to customers worldwide with no shipping restrictions, delivery times or customs considerations.
For any questions: info@nailedcv.com